Who we are
Polished Harrogate is a natural nail specialist based in Harrogate, North Yorkshire. This website provides information about our treatments, helps you find the salon, lets you get in touch and links to our online booking.
Information we may collect
This website does not have its own contact form or account area, and we do not ask you to enter personal details on it. We may receive information about you when you:
- browse the website, through analytics if you have agreed to analytics cookies
- follow a link to book online, which takes you to Fresha
- contact us by telephone, email or social media, in which case we receive the details you choose to share
How information is used
Information may be used to respond to enquiries, manage customer communications, facilitate bookings, provide and manage our services, understand how the website is used and performing, improve the website and your experience, and comply with legal obligations.
Online booking
Online bookings are handled by Fresha. When you follow a booking link you leave this website and interact directly with Fresha’s platform. Fresha is responsible for the information it collects there, and its own privacy policy applies. We receive the booking details needed to provide your appointment.
Analytics
With your consent, we use Google Analytics to understand how visitors use the website and to measure its performance, for example which pages are viewed and which links are clicked. Analytics does not run unless you accept analytics cookies, and you can change your choice at any time. See our Cookie Policy for details.
Social media
The website links to our Instagram and Facebook pages and shows recent Instagram posts. Once you leave this website and use those platforms, their own privacy policies apply.
Third-party services
The website contains links to, or integrations with, third-party services including Fresha, Google (Analytics and Maps) and social media platforms. We are not responsible for how those services handle information, and we recommend reading their privacy information.
Data sharing
We do not sell personal information. It may be shared with service providers where necessary to operate the website or provide the services you have asked for, or where required by law.
Data retention
Personal information is kept only for as long as it is needed for the purpose it was collected for, and for any legal, accounting or reporting obligations.
Data security
We take reasonable measures to protect personal information. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Your rights
Under UK data protection law you have the right to request access to the personal information we hold about you, and to ask for it to be corrected or deleted where applicable. In certain circumstances you can also ask us to restrict or stop using your information. If you are unhappy with how your information has been handled, you can complain to the Information Commissioner’s Office (ICO).
Contact
For any privacy question or request — including anything to do with your personal information or data protection — you can message us on Instagram or Facebook, and we will get back to you.
Policy updates
We may update this policy from time to time. The latest version will always be published on this page.